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IVR payments play a vital role in Contactless transactions and now preferred over the other payment options. It’s fast secure and doesn’t involve human intervention, hence instrumental in boosting customer confidence when it comes to paying bills. Voicera has partnered with USA based healthcare platform that has successfully onboarded 1000’s of hospitals and clinicians for…

What more can be best and easiest way to communicate other than speech. Nevertheless, in your own language. Gone are the days the customers need to convey messages using buttons, prompts, and keyboards. Speech recognition has evolved and are now being used easily by people to get their song played from list of million songs….

In partnership with Twilio – Voicera Analytics, a CloudPro Inc subsidiary represents a new approach to enterprise cloud software. Eliminating the decision around buy vs. build, the Twilio model of the application platform allows developers to build, deploy and test agent and customer experiences using Twilio APIs, React and visual workflow builders. Twilio Flex delivers…