Avaya specializes in business communications services, such as unified communications (UC), and contact center (CC) along with on-premises services, Avaya also provides unified communications as a service (UCaaS), contact center as a service (CCaaS), and communications platform as a service (CPaaS).  

Voicera Analytics, a Avaya DevConnect Partner with a highly skilled pool of Avaya engineers design the contact center solution to fulfil our customer business needs for self-service IVR, Agent Screen Pop, Skill based routing, and Outbound Dialer. We serve enterprise customers in Banking, Insurance and HealthCare, with a rich knowledge of Avaya Suite.